Welcome to Agrihost (https://agrihost.ca). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, register for an account, or create a farm listing, in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using Agrihost.ca, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide a better directory and networking experience for our users. This includes:

• Account and Listing Information: When you sign up for a membership or submit a listing (free or paid), we collect information such as your name, business name, email address, physical location/address, farm descriptions, phone numbers, and any photos or videos you upload.

• Contact Information: If you reach out to us via our Contact Us form, we collect your first name, last name, email address, company name, and the details of your inquiry.

• Payment Data: If you purchase an annual membership, payment processing is handled securely by our third-party payment processors. Agrihost does not store your full financial credentials on our servers.

2. Cookies and Analytics

We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve your user experience.

• Analytics Cookies: We use third-party analytics tools (such as Google Analytics) to collect standard internet log information and details of visitor behavior patterns. This helps us understand things like the number of visitors to different parts of the site. This data is processed in a way that does not directly identify individual users.

• Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

3. How We Use Your Information

Agrihost uses the collected data for the following purposes:

• To Populate the Directory: To display your farm listings, locations, and agricultural products to consumers looking for local food systems.

• To Maintain Our Service: To manage your account, provide customer support, and authenticate your login credentials.

• To Communicate with You: To send you updates, administrative messages, invoices, or responses to your contact inquiries.

• To Improve Agrihost: To analyze aggregate data from cookies to optimize website performance and user experience.

4. Consent

We only collect personal information with your consent. By submitting forms, registering an account, or opting into cookie usage on our site, you consent to the collection and use of that data as outlined here. You may withdraw your consent at any time by contacting us, though doing so may limit your ability to use certain features of the platform (such as maintaining an active listing).

5. Data Storage and Security

The security of your data is highly important to us.

• Secure Storage: All information collected via listings, registrations, and forms is securely stored using industry-standard digital protections.

• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations.

• International Transfers: Your data may be processed or stored on servers located outside of your home province or outside of Canada. By using the site, you acknowledge that your data may be subject to the laws of those jurisdictions.

6. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. Publicly visible information on your directory listing is meant for public viewing to help you connect with customers. We may share your data only with trusted third-party service providers (such as hosting partners or analytics tools) who assist us in operating our website, so long as they agree to keep this information confidential.

We may also disclose information if required to do so by Canadian law or in response to valid legal requests by public authorities.

7. Your Rights Regarding Your Information

Under Canadian privacy laws, you have specific rights concerning your personal data:

• Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete. You can update most of your listing information directly via your Agrihost dashboard.

• Account Deletion: You may request that we delete your account and remove your active listings from our directory at any time.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a complaint regarding how your data is handled, please contact us via our website form or at:

Agrihost Privacy Support

Website: https://agrihost.ca/contact-us/